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  1. Lolë Customer Service Portal
  2. Products

Products

Warranty

  • Do your products have a warranty policy?
  • How can I process a warranty claim?
  • My down jacket has some feathers coming out, is this normal?

Size chart

  • I want to purchase an item but I’m not sure what size I should choose.

Fabric

  • What are some of your fabric standards and certifications?
  • Where does the down in your coats come from ?
  • Do you have temperature ratings for your jackets?
  • What is the difference between Thermaglow insulation and Downglow insulation? Is one warmer than the other?
  • How should I clean and care for my Lolë products?

Quality

  • Are the colors portrayed on the website accurate?
  • How do you ensure quality?
  • Where are your products made?
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Lolë Customer Service Portal
Monday to Friday from 8:30am to 5pm EST
www.lolelife.com