Orders
Returns and Exchanges
Shipping
- Shipping Method and Pricing
- Item Availability
- Multiple Shipments
- Courier and Address Information
- Where do you ship ?
- What shipping options do you offer?
Online Order
- Can I cancel or modify my order?
- Discount Codes and Promotional Codes
- Price match and adjustment
- Will I receive an email confirmation of my order?
- How can I check the status of an online order?
- What happens if I place an order and the item is unavailable?
Payment
Gift card
- How to apply a Lolë gift card or a discount code to a purchase
- Can I purchase a gift card online?
- Do the Lolë gift cards have an expiration date?
- What happens if I lose my gift card or store credit?
- I returned an item that was purchased with a gift card. Can you refund my credit card? Can I use the gift card again?