It’s super easy to return an item you don’t want to keep. Simply visit your online profile and check off the item(s) you wish to return. Place the checked item(s) in the UPS bag with your packing slip and stick the prepaid UPS return label, that is provided within your Lolë Box, on the bag. Drop it off at a UPS store within 14 days of receiving it or at a Lolë Atelier near you. You can also call UPS and arrange a pick up.
Articles in this section
- Can I Exchange any Items Received in my Lolë Box?
- What happens if I don’t return any items?
- What if I can't return my items within 14 business days?
- How can I return an item?
- Can I request certain pieces?
- What if I don't like something you send?
- What if something doesn't fit me?
- How is each Lolë Box personalized?
- How long do I have to try on my items?
- What will I get in my Lolë Box?